Apple Certified Support Professional 10.14
Apple Certified Support Professional 10.14 Overview
Welcome to ITProTV.
I'm your host, Don Pezet.
[CROSSTALK] Coming at you live
from San Francisco, California.
[CROSSTALK]
[MUSIC]
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Helping you level up with IT
learning everywhere you go.
I'm your host, Zach Memos for this episode
of Apple Certified Support Professional.
This episode we're getting prepared and
you're gonna do that with us.
Yes, you will and
Don Pezet it's going to show us the way.
Don good to see you.
Glad to be here and ready to reinforce
the boy scout motto be prepared, right?
Regardless whether you're a boy scout or
not if you're going to be
implementing macOS more hobby.
You'll want to make sure
that you are prepared for
what to expect when it gets installed so.
In this episode,
we're going to look at what some of
the new features are in the hobby.
As well as how we can check our hardware
to make sure we're we're capable of
upgrading to it, right?
Because you don't want to like get
halfway through an upgrade and
realize you can't even
run the software anyway.
So we'll we'll take a look at that.
And then at the end of the episode, we're
going to build an installation media if
you want to install a nice clean copy of
Mojave as opposed to doing an upgrade.
You can do that if you build
a USB installation key.
We're gonna do that right
at the end of the episode.
So that's all coming up
[CROSSTALK] in this episode.
What do we need to do?
What do we need to do
before we get started?
What do we need to prepared
before we get prepared?
What to inspect when we're
inspecting to install Mojave?
[LAUGH] So
what I want to do is a couple of things.
First off, let's just tackle
a few bits of terminology, right,
because Apple has been changing and
terminology.
So starting with OS 10.0, right, or
10.1 is what most regular people got
involved with it originally, Apple had
changed the name of the operating system.
From macOS to OS 10,
written as OS X, right?
So we've had OS 10 for a long, long time.
And then starting with Sierra we've
switched to calling it macOS again.
We've kinda gone back to
what we originally had.
So macOS 10.12, 10.13, now 10.14,
these are all called macOS.
But there was this big window of time,
from 10.0 to 10.11 where
it was called OS 10.
Now the reason I bring that up right here
is that as you read documentation online.
As you even you shoot commands
in the command lines sometimes,
you may encounter spots where you
still see OS X listed, right?
And that's just that older nomenclature.
If you're just getting started with macOS
this is going to be really confusing.
Right, but
if you've been with it a long time,
maybe going back to macOS,
is just part for the course, right?
Cuz it's just what you used to call it.
When I got started it was with macOS 7 and
it was called macOS.
So it's kind of easy to go back to that.
So a little bit of a naming
convention change there.
The rest of the features found in Mojave
are mostly like quality
of life improvements.
There are a few things we
need to be aware of though.
Let me just bring up Apple's feature
announcement page right here.
So when Apple rolled out macOS Mojave
they created a highlight page,
which I'll put the link for
this in the show notes.
Where they were highlighting
the newest features.
Now they're thinking about end users,
right?
So it's talking about better touch
bar support or the new dark mode.
And I think if you ask most people
what's the best feature of Mojave or
what's the one they most
anticipate is this dark mode idea.
That instead of all of your applications
having a white background and
a light colored theme,
that they would have a dark background.
Even your status bar up top what you've
actually been able to turn the status
bar dark for a while.
But other things like your individual
applications, your finder windows,
those can all go dark now as well.
And so that's kind of what
they're showing right here,
is what it would look like flipping
from one mode over to the other.
Now, if you don't care about dark mode
then it's just not that
amazing of a feature.
But it is something that a lot
of people have been requesting,
so they certainly reacted to that.
There are a few other
features that are neat.
File stacks are a big example.
Where if you have a lot
of icons on your desktop,
they can be grouped together in stacks
now, and it can be done dynamically.
Just real quick grabs things,
puts them together.
So if you have a bunch of PNG photos,
it'll group those together.
If you have a bunch of Word documents or
Excel,
it'll group those together, and so on.
It just makes things a little
more organized for you.
That's a pretty helpful thing which I
think they show the animation here like
all those apps getting dumped
into those little piles.
So that's another feature where again
maybe it's important to you maybe not but
those are some of the things
that are rolled out now.
Most of what you're going to see
is kind of like that righteous and
user quality of life type improvements.
But there are some really neat things.
For example, the screenshot utility.
I use Command Shift 4 all the time to be
able to grab a screenshot of something so
I can share it with people.
Somebody says done,
where do I go to find this setting?
I can navigate and find the setting and
I can hit Command Shift 4 and
I can draw a little box of what
I wanna screen capture and
it grabs the screen capture and
there it is right on my desk.
So if I minimize that and
get it out of the way.
And so
here's my screen capture that I just took.
Sure.
Very exciting, right?
Well, in Mojave you have a Command Shift
5 and it brings up a much more
powerful screenshot toolbar that's
gives you a lot of options and
different things that you
can do is really slick.
For somebody that's in a text support
role, where you're typically sharing
screenshots, that's a feature that you're
gonna make use of, so a really cool thing.
But I definitely want to highlight one
really important aspect of updating to
macOS Mojave.
Apple had announced several years ago
that they where going to discontinue
support for 32 bit applications.
And they changed the app stores
rules at the time to say for now on
developers could not update their app
unless it had a 64 bit version available.
So if they had a 32 bit app,
they couldn't update it anymore, right?
And that was their way of basically
telling people look the end is nigh.
And it's been like that for a few years,
most people become desensitized to it,
like who cares,
they are not gonna take it away.
Well guess what, Mojave
is the last version of macOS that
will support 32 bit applications.
So if you've got 32 bit applications
they'll still work on the Mojave,
you can upgrade,
you don't have to worry about it, but
the next version, when 10.15
comes out no more 32 bit support.
So if you're supporting 32 bit
applications in your workplace,
now's the time to start cataloging them.
Figure out what they are, find out if
there's going to be a 64 bit version.
If there isn't, it's time to start lining
up a replacement because otherwise you
will no longer be able to run the newer
Apple operating systems because you don't
have those applications that you need.
So absolutely be aware of that most of the
applications from the bigger developers
have already been updated, like Microsoft
Office has already been updated for this.
And well, actually pretty much everything
you're gonna see on the homepage
in the app store, certainly been updated.
But there may be other ones
that are lagging behind,
you'll wanna stay on top of
that before you do the upgrade.
So those are some of things
that we need to be aware of
before we make you jump over to Mojave.
So Don, what are the minimum
requirements to run Mojave?
This is one area where Apple is really
great about supporting their hardware.
Because they will support it for
years and years and
years versus some of the other
vendors out there like Dell where
you're lucky if you get three
years of support out of them.
But with Apple they go for a long time.
So let me pull up that Apple
page again right here.
So Apple posted up the Mojave
technical specifications.
And basically what they're showing is what
you need hardware-wise to be able to run.
First off,
just to be able to run the installer
you have to be running macOS 10.8 or
later.
And that's because
the installer is 64 bits.
64 bits was introduced in 10.8.
So if you're running something earlier
than 10.8, the installer won't run, okay?
So that's kinda rule number one.
Then you have to have 2 gigs of memory.
Most people do but not everybody, right?
There are some Macbook Airs and
stuff that ship with 1 gig of RAM, and so
they will not be capable
of running Mojave.
You need 2 gigs of ram.
12.5 GB of storage on the hard drive, and
it's saying if you're running
El Capitan 10.11.5 or later.
If you're running 10.8 or
10.9 you actually get any more drive
space available access to copy some
extra files a bigger update for them.
So that's why we have a little
bit of an asterisk there.
And then on the hardware side,
they have reduced the amount of hardware
that was supported from High Sierra.
High Sierra had a couple other
devices that were in the list.
So now it's MacBooks from 2015 on, and
then MacBook Airs all
the way back to 2012, right?
Now it's 2019 right now,
so that means they're giving you
seven years of support on hardware.
And that's pretty much unheard of with any
other vendors or really cool to see that.
There is a counter argument to this
which is like in the case of the Mac
mini they took for ever to update it.
And so
they have to support the older stuff
because they haven't updated the hardware.
But either way,
they are going back and supporting it.
Now where it gets a little
tricky is the Mac Pro.
The Mac Pro is a pretty
advanced piece of hardware,
and it came in different configurations.
Some of which had advanced
graphics cards in them,
not all of which are going to
be supported under Mojave.
And that's because Mojave it
rolled out that metal version two,
that's the graphic sub-system
that replaced OpenGL.
Well, some of those advanced graphic
cards before were just designed for
OpenGL, and
they're not gonna work on Mojave anymore.
And so it's basically calling that
out right here and saying look,
if you got a Mac Pro that has one of the
recommended metal capable graphics cards,
then you can click the link, and
that'll show you all of them.
Then you can upgrade in
the Mojave will be fine.
But if you've got a non-Metal capable
graphics card then you're gonna be out
of luck.
So definitely check that out
even though your hardware might,
your main operating system hardware, the
motherboard, CPU, they might be be fine.
The graphics card might not be,
so definitely check that out.
This is really the first time we've had
a caveat like that on the hardware list.
But otherwise you see a lot of
the hardware that's supported,
it's pretty well rounded,
and we're in good shape.
How can we check to make
sure we meet the requirements?
All right, so
let's say we're super new to Mac, right?
Maybe this is your first
time having a Mac.
Somebody gave you a MacBook that they had-
Please do, [LAUGH]
I just said I think you need to be
running 10.8 or higher.
How do you know if you're
even running 10.8?
How do you know if you have 2 GB of ram?
Well, it's pretty easy
to find this stuff out.
So from your Mac desktop just go to the
Apple menu up top, in the top left corner
there's a little apple buried away
up there, you can click on it.
And then inside of there
you'll see About this Mac.
And when you click About This Mac,
it's gonna tell you about the Mac.
[LAUGH] So I can see that I'm running
macOS High Sierra, I'm running 10.13.3.
So I know that I'm fine like a 10.8
was the minimum I'm well past that.
I can see my hardware,
I'm on a Mac mini late 2014 model.
They told me that I had to have a Mac
mini late 2012 or newer, so I'm good.
I'm in that window, I need 2 GB of memory.
Well, I've got 8 GB of memory,
so I'm good there too.
In fact, the only thing I
don't see here is my storage.
How much storage do I have available?
They said I needed 12.5 GB.
Well, we've got a Storage tab up top,
you can click on that.
Right here I can see I've got
way more than 12.5 GB available,
my drive is almost empty.
So plenty of room there, but you can
quickly and easily find out whether or
not you meet those requirements.
It's all just kind of
tucked away right here.
We can actually get some more
advanced information if we want.
If you go back to the Overview screen
there is the System Report link.
And when you go into the System Report
link, here's where you can dive in and
find detailed information
about your Hardware.
So if you're wondering if your
Graphics Adapter is supported well,
we kind of saw the Graphics Adapter
into the about screen a moment ago.
But you can also come in here and pull
up your Graphics information right here,
your memory, your storage there on
the list as well as Software information.
And this is the main reason I
wanted to come into this tool.
If you go into Software and Applications,
you can view the applications that
you've installed, there we go.
And when you look at them, it's got a nice
little column over here that tells you
whether they're 64-bit or not.
So this is a great place to come in and
find out.
Do you have any 32-bit applications
that you need to replace?
What I usually do is just come into
the system info screen, go to Software,
Applications, and
then I sort by the 64-bit column.
And so you can see I've got three apps
right here, that are 32-bit apps, okay?
And if you look,
one of them is called Quicklookd32, right?
That's a daemon, or a service that runs
in the background that powers Quick Look,
that's Apple, they'll fix it.
Ink Server is another one and
the DVD Player, they're all 32-bit.
Well, some of them have already been
replaced like with Quick Look, let me sort
by name again, and I'm gonna go to the Q
section, and we'll find Quick Look.
So here's Quicklookd32,
and here's Quicklookd,
which is now 64-bits, see 64 bit, yes.
Apple's already updated their stuff,
so I see both versions.
The 32-bit one will just stop
running under the next update.
But if I take a look at something else,
actually I think all of
these have been updated.
Let me check the DVD Player,
maybe it hasn't.
It hasn't, there, good.
So the DVD Player, if I'm planning
on watching some DVDs under Mojave,
I'm gonna be out of luck.
Well, I'm actually not out of luck.
This is Apple, so there will be a new
DVD Player package with that install.
But if this was third-party software,
I would need to find that replacement.
So a great way to find it, and
now we can have all of our software ducks
in a row, and then we're in business.
Doing great, Don.
What should we do prior to upgrading?
All right, so
Apple has a recommend procedure.
Let's say it's upgrade day,
I'm running 10.13,
I'm ready to upgrade to 10.14,
I wanna get to it, okay?
Well, step one is,
we find out whether we can upgrade, right?
So what we just did,
we need to check our requirements.
Do we meet the requirements for
what we're gonna do, all right?
And if we don't, can we fix it?
So for example, I needed to be on,
it said I needed 12.5 GB of storage.
If I was running 10 was a 10.11.5, or
newer, or something like that, right?
Maybe I'm running 10.11.4.
All right, well it makes sense
to do the 10.11.5 update first,
and then do the big Mojave update, right?
Apple always recommends that you
do whatever updates are available.
Now if you are on a newer macOS
like High Sierra like I am,
there's a few different ways
you can do your updates.
The easiest way is just go
into the App Store, right?
Now if I go into the App Store, all
the updates in Sierra High Sierra Mojave,
they're all powered by the app store
now so that's where you'll go.
And then you've got a nice little update
tab up here, it will check for updates,
and show you what you can do.
So I can see I do have
a software update available.
And if I look at that Software Update
is telling me I'll have to restart,
and this one includes macOS
High Sierra 10.13.6, all right?
So that's newer than what I've got,
so I should probably go ahead and
do that update, okay?
I'm not gonna do it right now cuz it
takes time, and we've got a clock.
So that's one way, on an older Mac though
you might actually need to go to the Apple
menu up here, and
launch the Updates from here.
And you can also go into
system preferences, and
you'll find your update icon in here.
I'm scanning really fast and I'm not
seeing it, but it is in here somewhere.
I'm not seeing it, you know what?
Actually, that might be a Mojave
thing that Mojave adds it,
cuz I've gotten used to seeing it now.
But either way, sometimes you'll
see that update option right there.
Okay.
Numerous ways to get there, but
you need to do the update,
so that's kind of step one.
If you're on a really old Mac,
let's say you're on a Mac that didn't ship
with 10.8 that you've upgraded to 10.8.
Well, on some of them there's firmware
updates that are not a part of
the App Store.
They're not managed by the App Store
on all the newer laptops,
ones made in the last five years.
It's all in the App Store,
that's all you have to worry about.
But on an older Mac,
you might need to go to Apple's website.
And if you go to support that Apple.com,
you'll see a download link for firmware.
And you can download firmware for a lot of
different products, like if I go up here
and choose Mac notebooks, It's gonna
start showing me firmware downloads.
But look at the dates on these,
July 2015, July 2014, right?
These are not for the latest and
greatest devices, these are for
devices that were manufactured years and
years ago.
But many of them are still supported.
Many of them are supported under Mojave.
So you might need to come and download
a physical firmware update from here for
your hardware.
But the basic rule of thumb is do
every update that you can find, right?
That you can put in place.
The next step?
Check your applications, right?
I already showed you how to check for
32-bit applications,
but just check any other application you
run to make sure it works under Mojave.
Sometimes a new update introduces security
features that breaks an application,
so check with the vendors of
each application that you use.
Step three, backup.
Backup your system.
If you're using Time Machine,
take a Time Machine backup.
Time Machine will back up
not only your data files,
but your operating system as well.
So if something goes
totally wrong with Mojave,
you can restore a Time Machine backup.
And it'll roll you back to High Sierra or
wherever you were upgrading from,
puts everything back to the way it was,
and you're able to continue working.
So take a Time Machine backup,
don't take a shortcut on that one
cuz upgrades do fail sometimes.
And then lastly, back up your settings.
There's some settings in Applications or
in your network adaptor or
whatever, that might get
changed when you do an upgrade.
Some software behaves differently and
you lose that settings.
So it's a good idea to keep track of
any customizations that you've made, so
you can reimplement them.
This one's kind of the least
critical of the four steps, but
it's a good idea to have just so
you can get back and
operational to the way
that you want to be.
So those are some of the things that
we need to do as we get ready for
upgrading to Mojave.
Well Don,
how do we update our firmware?
All right, so I don't need to
update the firmware on mine, but
let's just pretend for
a moment that we did.
Let's pretend.
So I'm on this web page here and
I guess first off, I'm on a Mac mini,
not a MacBook.
Well, let's see if there's one for
a Mac desktop.
So we've got a Mac mini EFI
update from actually July 2015.
I might have a firmware update,
[LAUGH] I said I didn't.
So here's a case where we've got a Mac
mini EFI firmware update version 1.8.
It was released in July 15, 2015.
My Mac was actually purchased after
that date, but it is a late 2014 model.
So in theory,
I might not have this update.
Even though I purchased it later, I don't
know when they stuck it in the box, so
they could have put it in the box
easily before July 15, 2015.
So I would need to download that update,
and
when you download it, so that's gonna
download, they're usually pretty small.
So here's the the download that is
made that Mac mini EFI update 1.8 dmg.
It was a whopping 4.8 megabytes.
It's a dmg file, a disk image.
So if you just double click on that
disk image, it's going to mount it like
a removable disk, so
I'll see it appear here on my desktop.
And when you browse inside of it, it's
usually just a PKG file like that, right?
That's a package.
So you double click on it,
and it's going to install.
It's typically automatic.
And if you don't need the update,
it tells you.
So in my case,
it turns out I had the update.
You already had it.
Woo, [LAUGH] So that's good.
And I'm supposed to practice
what I preach here.
So [LAUGH] I do have that update,
so I'm good.
If I didn't, it would apply it, and
firmware updates almost
always require a reboot.
So just anticipate rebooting and
then going and doing your update, but
absolutely a good idea to
apply that if you need it.
In my case, I'm in good shape.
So pretty easy process.
So Don,
where do we get a copy of Mojave?
All right,
Apple has made this super easy.
So in in the olden days,
[LAUGH] that [INAUDIBLE]
You'd go to the store and
you'd buy a copy of the disk, right?
And you go and pop it in your machine,
and you do the upgrade.
But updates for the last,
I don't know, six or
seven years have all been
done via the App Store.
And so this is super easy.
When I'm ready to update to my Mojave,
I can do it through the App Store.
And that means I just
fire up my App Store.
And in fact, it's probably
already prompting you to update.
A lot of times you'll get notifications
up in the top right of your screen that
are saying, hey, there's an update.
Are you ready to apply it?
You might see it right here
in your update available.
I bet if I did this,
this 10.13.6 update, after that,
it would probably put
Mojave here in my list.
But even if it didn't, if you just launch
your App Store, anytime there's a new iOS,
it's usually right in
the main banner here.
And if I wait,
this will probably change and show it.
But over here, I can actually see Mojave
as a little icon and there it is.
So here's the macOS Mojave update.
And basically, you're gonna see
kind of one of three buttons here.
Mine says open.
What you'll probably see is Get.
Get means, hey, time to update.
Or it might actually even say Update.
And you click on that, and
that's gonna install the update.
It downloads about five gigabytes of data.
And then it will prompt you,
are you ready to do the update?
And you'll just click ahead.
It'll perform the update, it'll reboot.
And then, you're back in business, okay?
You might seen an option that says Open.
Open just means you've already
downloaded the files that are available.
Mm hm.
And if you haven't,
if you're already running Mojave, you'll
actually see a button that says Download.
On Mojave, you wouldn't need
to upgrade to Mojave, but
you might wanna download
the installation files.
And the main reason we would do that is if
you wanted to build an installation USB.
So I've got a USB key here,
if I didn't wanna to install via the web,
maybe I have a computer that's not
connected to the Internet, right?
I could go to a friend's house, or
go to work or whatever, download Mojave.
Put it onto a USB key and install from the
key, and that's a pretty useful thing for
techs, for people who are going
to be supporting Macs.
An installation key can be used for
a lot of different things.
If you have a Mac that won't boot,
if the operating system is damaged,
you can boot off the USB key.
And actually get in there and repair
the operating system, kind of fix things,
put them back in place.
So I always recommend people
make a installation USB.
Even if you don't install from it, right?
If I want to update,
I can just click Open, and
it's going to open the installer.
And I can continue and just go through the
update, it'll reboot and I'm on Mojave.
I didn't need to a USB key at all, right?
So it's as simple as that.
But having the USB key is handy,
especially if you want
to do a clean install.
Maybe I don't want to do an upgrade.
Maybe I've jumped up my Mac with
a ton of software and garbage.
And it's running slower than I
remember when I first bought it, and
I just want to start fresh, okay?
Well you can't really do that with
an upgrade, because the upgrade is saving
it's files to the hard drive, can't
erase those files when you need them.
So when you have a USB key, you can
boot off the USB key, and you can format
the drive to erase it, and then install
a fresh and clean copy of Mojave.
Really handy if you're repurposing a Mac,
if you're getting a new one assigning it
to somebody else,
really handy thing to do.
So again,
I encourage you to make that USB key.
As far as doing a simple upgrade, we just
download from the App Store and that's it.
Really easy, right?
But let me show you how to build
a USB key, in case you ever need to.
Apple has a support document for this.
I will put the link in the show notes.
But basically,
when it downloads this file,
it's gonna download it as an application.
And an application is really just
a folder, and so inside of that folder
there's a number of scripts, some binaries
and things that Apple has put in there.
And one of them is specifically designed
to make USB keys like this one.
And so if we look at the support
documentation, they actually give us
a command line that we can run that
calls that macOS Mojave installer.
And inside of it,
it has a createinstallmedia script
that we can use to build that USB key.
And really, all you have to do is copy and
paste that into your terminal.
And you'll build the installation media.
So let me run through that
process really quick.
I've got a USB key,
I actually don't remember what's on it.
So I'm gonna plug it in here,
and we'll find out together.
He has a USB key, and
he's not afraid to use it.
It'll be like when
Geraldo Rivera opened that safe,
Al Capone's vault, yeah.
And it was empty.
It was empty.
[LAUGHS]
All right, so
I still have an EFI update right there.
Okay, so I put the USB key in and
actually- [LAUGH] It looks like
mine is empty just like Geraldo's.
[LAUGHS]
So,
here's my my USB key,
it's just showing up as untitled.
If I open that up, it is empty.
All right.
USB key doesn't actually have to be empty,
but
it's gonna get erased during
the creation process.
So when we turn it into
an installation disk,
the first thing it does is format it.
So I have found, if it's formatted for
Windows, that causes some problems.
So if it's formatted for Windows,
it's a good idea to go ahead and
just format it for Mac.
You can jump into your disk utility.
And in your disk utility, you're just
gonna pick that external disk and
then erase it, right?
And then when you erase it, that's gonna
wipe that out and get it set up for a Mac.
And then that makes this
whole process a lot easier.
If you just go with
the defaults on erasing it,
it'll be called untitled like mine.
So apparently, I erased mine.
And that was that.
And that's handy cause we needed
to know the name of the USB key.
In order to run this command,
so whatever that name is.
It doesn't matter what the name is,
as long as you just know what the name is.
Rudolf.
You can name it Rudolf.
There you go.
All, right, so, the next thing,
I'm gonna go to the App Store.
And in the App Store if
you haven't already,
you're gonna click that get
button to get the Mojave update.
Or download, if you've already
got it added to your account.
If you choose get, it's gonna
proceed to download a five gig file.
And once it downloads that, because
that'll take a few minutes even on a fast
connection because you're kind of
limited by Apple servers, right?
So it's going to download.
When it's done,
it's going to launch the installer, right,
which I did a moment ago and
did I close it?
No, right here.
So it's gonna launch the installer.
Well, we don't actually
want to install Mojave yet.
We want to create an installation disk.
So you can just do a command Q or go up to
your install Mac OS Mojave menu here and
choose quit install.
And we're just gonna quit the install.
And when you do that it leaves
the installer on your hard drive.
So if I browse into my
applications folder,
I can find a nice shiny new
application sitting right there.
Install Mac OS Mojave.
And if I do a command I or
right click on it and
get info, I can see it's right here and,
ooh, I lied, six gigs in size.
I said five.
So an extra gig of user enjoyment.
So there we go.
We got a six gig installer.
But it's got it saved.
It's right here on the hard drive.
And I can now use that to make a USB key.
Now, you might be tempted to just copy
that to the USB key, that does not work.
The USB key has to be bootable, we've
got to be able to boot off of the thing.
And just copying this file over
does not make it bootable, right?
So that's why we have to
have a script to do this.
So for the script,
we've got to get into our terminal.
So I'm gonna go up here to my spotlight,
and I'll just type terminal.
And that's gonna open up my terminal,
this guy right here, okay?
And then we're gonna call that install
script from the Apple web page.
And the easiest thing to do is to just
copy and paste it from their web page.
So let me come over here and
the command is a little bit different
depending on which
installer you're running.
So I'm going to make sure
that I get the Mojave one.
I don't want High Sierra or
El Capitan or whatever.
And then I'm going paste
that into my terminal.
Now, let's take a closer
look at the command.
So the first thing is sudo.
That stands for super user do.
We need to do something
as an administrator.
And so it's going to prompt me for
my administrative credentials
when I run this command but
that's okay because we're fine with that.
Then it's calling slash applications
slash install Mac OS Mojave dot app,
which we see is an app in the finder but
remember I mentioned it's a folder and
so inside of it slash content slash
resources slash create install media.
That's the script that we're calling.
And then it's pointing at the volume,
dash, dash volume and slash volumes.
That's where all of your virtual
hard drives get attached, and
then slash my volume.
Well, that's what Apple typed
into their example command.
Mine is not called my volume,
mine is called untitled.
Zach's is called Rudolph, right?
Yes.
So you would do slash volume slash
Rudolph.
Right?
Makes sense.
And that's why we're in
the Christmas spirit, which.
Is a long way off.
Yeah.
Anyhow.
It's June, it's a long way off.
So, we're going to punch that in.
That's it.
Right?
It is a long command.
And that's why I say copy and
paste, that's a little easier.
When you run it.
Remember I said it's gonna
run as an administrator.
It knows that I am logged in as dpezet, so
now I just have to confirm my password.
So I will punch that in.
And assuming I typed it correct,
there it goes.
It says, hey, it's ready to start.
It's going to erase the volume,
are we okay with that, right?
And I'll just say, yes, I'm okay.
It's gonna erase the disk.
Now the erase happens pretty fast.
Okay, so it's going to wipe and
then that'll be that.
Then it's going to start copying.
We saw that installer
was six gigs in size.
So it's copying six gigs
of files to that USB key.
But even before it does that,
it creates a bootable partition right
at the beginning of that USB key to make
it where we can boot up off of it, and
then it's putting the files
in a particular place.
So the script is actually
doing a lot of work.
And that means this can take a while.
Now if you have a USB 3.0 USB key, and
you're plugged into a USB 3.0 port,
this will probably take about five
minutes, maybe seven minutes, right?
If you're on a USB 2 port,
this can take half an hour.
Boy.
Maybe even longer.
If you're on a slower USB key,
it can take a long time.
So, we usually, we would get a cup of
coffee, relax a bit, watch a TV show.
And when you come back, it will be done.
And when it's done, you now have a USB
key that you can boot of off, and
install Mac OS Mojave.
But you have a USB key that
you can boot off of and
use to troubleshoot a computer
to repair problems.
You've got a USB key that you can boot
of off to restore time machine backups.
I mean, it's a valuable thing to have.
It's very valuable.
So we're gonna take this USB key and
we're gonna stick it in our desk drawer.
And that way we know it's there and
we have access to it and we can get to it.
When Apple releases the next version
of MacOS, so after Mojave is done,
they'll release, Sahara.
Do we already have a Sahara?
Whatever they name the next one.
And,
The Kalahari.
There we go.
That one rolls right off the tongue.
So I'm waiting for Mac OS Death Valley.
[LAUGH]
That will be a good one.
So, anyhow, so once they roll that one out
they'll stop making Mojave available for
download.
You have to be a part of their
developer program to get access to it.
So it's a good idea to kinda
keep these things around just in
case you need them in the future for
some reason,
you may be not ready to jump to that
next one and you restore it this way.
There are a few other ways to get it but
it just becomes more difficult,
so useful thing to have.
Now, we're not gonna sit around and
wait for this.
I can see that mine's
actually running pretty slow.
Maybe I'm not in the USB 3 port.
So we're not gonna wait around.
We'll let this finish, and
in our upcoming episodes,
we're gonna be tackling
how to install MacOS.
That's right.
Well, if I do the upgrade.
I just go in the app store and
I click upgrade.
Right?
It's not very exciting.
We sign off on a user agreement.
That's it.
When you do a clean install, there's
a lot more decisions you have to make.
And so what we'll do is we'll take
this USB key when it's done, and
we'll boot off of it and
we'll actually do a clean install and
get a chance to see all those different
options in the next couple of episodes.
But for this one, this is a pretty good
spot to stop, we are all prepared.
We've got our backup.
We know our software is ready.
We've done our updates.
We've built our USB key,
we're ready to install Mojave.
Great job as usual Don,
getting prepared and
Death Valley awaits, but
before that anything else you like to say?
I actually keep an archive
of various Mac OS installs and
you don't necessarily need them for long
term but every now and then something pops
up where you need that copy of
El Capitan or Mavericks or whatever.
So I do find it's a good
idea to keep them around.
It is pretty easy to damage
the installer files.
So if you're going to keep them around for
posterity or
whatever, I recommend you archive them,
zip them up.
So if you put them in a zip,
they become one big file.The
reason they're easy to damage is that the
installer looks like a single file, but
it's a folder containing
thousands of files.
And so that makes it easier to break.
If you zip it up it'll
be a lot more intact.
So definitely do that if you
want to keep them laying around.
Great advice and
here's some more great advice,
watch every episode of Apple certified for
professional.
It is here for you to help you,
now and in the future.
And Don's doing a great job of all
those episodes and by the way,
make sure you do additional studies.
Check out our course library.
There is so much supplementary information
in there that's designed to do one thing,
take you even further.
So check out as well.
And tell everyone you
know about IT PRO TV.
IT PRO TV is binge worthy.
Thanks for watching, I'm Zach Memos.
And I'm Don Pezet.
We will see you next time.
[MUSIC]
Thank you for watching IT PRO TV.
Overview
Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. Candidates for this course may be in a role of help desk professional, technical coordinator, or power user who supports macOS users, manages networks, or provides technical support for the Mac.
Learning Style
On Demand
Length of course
16h 39m
37 Episodes
Here are the topics we'll cover
- Installation and Configuration
- User Accounts
- File Systems
- Data Management
- Applications and Processes
- Network Configuration
- Network Services
- System Management