Governance and Management of IT

WEBVTT Thank you so much for joining us. My name is Lauren Diehl and I'll be your host and your learner advocate as we go along. But I'm excited to welcome to the show, Chris Ward. Tell us a little bit about yourself and what are we going to be talking about today? Well, it's good to have you with us as always, Lauren. This, of course, is the course that we're talking about as part of the SISA world where we talk about governance and management of IT and how that all fits together. And my background, of course, is primarily in IT service management and project management, as well as risk management and areas like that. I am a C-Risk certified as well as SISA certified in the ISACA world. And so just excited to bring to you this particular course as we look at these areas and how there is such an importance in governance and management of IT. So what are some of the things that we're going to be talking about? Well, glad you asked. We've got everything from, we're going to take a look at the IT related frameworks. We are going to talk about things like maturity models within governance. What does governance mean? We're going to talk about, at least from ISACA's perspective, we're also going to talk about enterprise risk management. And then when we get into IT management, we're going to be talking about areas such as the performance monitoring and reporting, as well as what happens when you acquire new resources or bring on maybe third parties and organizations. Because if you have governance set up for your organization and now you're bringing in somebody else from the outside, how does that affect what you do? And how does that affect how you interact with this organization and how do they react to what you do? So, I mean, it can get pretty crazy very quickly. And that's why we have such things as governance and we try to, you know, we would say promote an idea of if everybody has a framework or standards that they follow, then everybody can play in the same swimming pool and everybody gets it. And that's important because a lot of times you're going to find that when things don't go right, it's because you have two organizations that aren't really diametrically opposed, but they have enough differences that it can cause issues. And so that's what we're going to be covering in this particular course, Lauren. This is fantastic. I'm excited to cover this topic and Chris is so highly qualified to have this conversation. And we're going to be just kind of having a little bit of a dialogue back and forth and including you at home as well. We're excited that you're choosing to watch this, but maybe Chris, let's talk about who would be the ideal audience or viewer for this course. Well, anybody that is, of course, in the world of information systems audit, if you are an auditor and you're working, whether that's internally within your own organization or whether you work for an external organization that provides audits. I use a good example of a company that I've worked with several times, Deloitte. And they're a great example of a company that not only does consulting, but they also provide auditing and especially in the area of information systems and I.T. and all those type of things. So if you're a member of a team of auditors or maybe you're even just starting off and something that your boss has told you, well, guess what? You're going to be the next person that's going to help us with an audit and you really need to know and understand these things. Well, this course is going to really help you have that really good overview of what governance means and how we use governance to help successfully manage our I.T. and information systems. This is going to be great. And I will be learning right along with you. I've had really cool conversations with some legends in the audit field and I have the opportunity to learn alongside with you hearing from Chris about all the things in this section called governance and management of I.T. So let's not waste another minute. What do you say, Chris? We jump right into the first episode.