People Skills for IT Professionals
People Skills for IT Professionals Overview
You're watching IT Pro TV.
[MUSIC]
Hello, ladies and gentlemen,
thank you for tuning in to IT Pro TV.
We're gonna be talking people skills for
IT pros with Mr Zack Memos.
I'm gonna be your host and joining you
in this journey for a few episodes, and
I am excited.
My name's Wes Brian and
I'm gonna technical instructor.
And I've been doing this over a little
over a decade now, teaching computer
technologies, networking technologies
as well as cyber security technologies.
But you're not here for me.
You're here for the wonderful
gentleman standing to my right.
That's Mr Zack Memos.
Zach, tell our viewers
a little bit about yourself.
I don't know about me being wonderful,
but I do know this.
I've been with IT Pro TV going on
four years so excited about that.
My background heavy broadcast film and
tape, radio and
communications and a lot more than that.
Zach, so let's talk now a little
bit about the course itself,
when we viewer click the play button for
the first time.
What is this course all about and
what are they going to get out of it.
Well, the first thing I wanna
mention is that hard skills,
which are certifications, are hands on
their technical abilities and aptitudes.
So important gotta have that.
But soft skills are gonna get you the job.
Soft skills are people skills.
We're gonna go over what they really
are and how you can use soft skills and
communications, verbal and
nonverbal, and go farther.
Tell me a little bit about the audience
scope here in your mind's eye.
Who is this focus towards or
who is the target audience?
Well, the target audience is anyone
who seeks to go further with your career.
Anyone who seeks to go further,
seeking advancement, getting a new job,
making more money.
In fact, remember, they're looking for
soft skills people out there,
people who are strong with soft skills,
good communicators and
that's what I think is this targeted for.
Very good.
All right, so tell us also a little
bit about the course itself.
What are some of the topics that we can
expect to see as we move through this
journey in people's skills for IT Pros?
Well, obviously,
communications is the big one.
Okay.
Communications, public speaking.
And by the way,
that's one of the greatest fears of
a lot of people have public speaking.
So we're going to address
that elephant in the room.
We're gonna talk about verbal,
non-verbal communications.
We mentioned that, body language and and
what your body says about how
you're trying to communicate.
We're gonna be talking
about using techniques and
exercises to help us
grow in our soft skills.
And that's even bringing
in some acting techniques.
It's gonna be a lot more than that too.
So Zack, you mentioned hard skills and
you mentioned certifications.
Is this a certification based course?
I guess I should say, is there
a certification, at the end of this?
No, there's no certification, but
you will learn techniques to help
you advance in your people skills.
Remember, if you are feeling that you
are not the best communicator right now,
you're in a silo, you don't think
you can go further, you can.
Anyone can grow and
get better with people skills.
I know why I'm excited about jumping
in and being a part of this course.
I can't wait to learn and
grow in my career as well.
Zach, why are you excited
about the course?
Well, I'm excited to help anyone.
I'm excited to be of help to anyone.
And by the way, you help me as well.
And together we can become better at
social and people and soft skills.
All right, thanks for that, Zach.
And if people skills for IT Pros is
something that you are interested in,
you're gonna wanna stay tuned.
Thank you for watching IT Pro TV.
Overview
A hands on primer for Soft Skills/People Skills in general communications, and public speaking. Get excited! In this course you will see and explore practical techniques, demonstrations and exercises to help you become a more engaging communicator!
Learning Style
On Demand
Length of course
2h 16m
16 Episodes
Here are the topics we'll cover
- People Skills