Accredited VeriSM Foundation
Accredited VeriSM Foundation Overview
This episode answers the question “what is VeriSM?”, and looks at the VeriSM® Foundation, Essentials, and Plus qualifications and examinations. We also take a brief look at the concept of VeriSM and it’s relationship to other methodologies.
Make sure to download the case study, supplemental information, and exercises that accompany this series.
0h 2m
[SOUND] Hi and welcome to your
VeriSM series here on ITPRO TV.
I'm Jo Peacock and over this next series
we're going to be looking at VeriSM.
And if you don't know what
VeriSM stands for it stands for
Value-driven Evolving, Responsive,
Integrated Service Management.
Is this something that
you've heard of before?
I'm sure that it's something that
you've seen in sort of the press and
publications recently.
And this really is taking service
management to another level
involving the whole of the organization
in service management.
This is where we acknowledge the fact
that other areas within our organization
have been purchasing and managing their
own IT services for a number of years now.
And what we want to do
is have an integrated
approach to service management
within the organization.
We want to be able to deliver
value to our consumers,
and to our external customers
as an entire organization.
And we want to have a consolidated
management approach to our organization.
So here in VeriSM,
we take service management and
the concepts of service management and
we take them outside of IT.
And we look at how we can apply
service management principles across
the entire organization,
breaking down barriers,
removing the silos that may have been
built up within your organization.
And showing how we can work
as a collaborative united
organization to deliver better
value to our consumers.
We're going to go through in this
particular series the VeriSM handbook.
And we're going to also be looking at
the VeriSM foundations study guide, too.
And now, this series will prepare you for
not only your VeriSM foundation
certifications through EXIN, but
it will also prepare you for
your VeriSM essentials certification,
and if you so choose,
the VeriSM plus certification.
Which is the certification that is aimed
at those that already have a foundation
certificate in another service
managemetn methodology, for instance.
So I'm gonna invite you to join me,
Jo Peacock, and
also our host on our VeriSM series and
I hope to see you there.
[SOUND]
Overview
With the VeriSM™ Professional series, you’ll gain the skills to implement VeriSM™ in your organization. In the series, you will explore the impact and implications of digital transformation – for teams, front-line managers, staff, customers, and stakeholders. In this training you’ll learn how to create, use and adapt the Management Mesh to ever-changing organization needs; accounting for an organization’s portfolio position, principles, and governance requirements. You will be able to guide products and services through the Define, Produce, Provide and Respond stages .With this training, you will be able to operationalize your strategic vision and be prepared to sit the VeriSM™ certification exam.
Learning Style
On Demand
Length of course
14h 39m
34 Episodes
Here are the topics we'll cover
- VeriSM Foundation
Learning Options