PM Recertification
BizLibrary’s Project Management Recertification courses help professionals stay certified and up to date with industry best practices. Covering key methodologies, leadership skills, and process improvements, these engaging lessons provide the required PDUs to maintain certifications while enhancing project success.
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Showing all 50 PM Recertification courses
Building Customer Relationships
On-DemandCall Center Essentials
On-DemandClosing Sales with Confidence
On-DemandCompetitive Selling
On-DemandContact Center Excellence - Beyond The Metrics
On-DemandContact Center Excellence - Speaking the Language
On-DemandCreating a Follow-Up Action Plan
On-DemandCustomer Relationship Management 101
On-DemandCustomer Service 101
On-DemandCustomer Service Pro Tips
On-DemandDevelop a Customer-Driven Model for Innovation
On-DemandExcellence in Customer Service
On-DemandExpert Insights: Creating an Amazing Customer Experience with Shep Hyken
On-DemandExpert Insights: Professional Selling with Jim Cathcart
On-DemandExpert Insights: Sparking the Customer Experience with Simon T. Bailey
On-DemandFour Step Conflict Resolution
On-DemandHandling Angry Customers
On-DemandHiring for Customer Service
On-DemandJill Calls the Office: Telephone Etiquette
On-DemandOvercoming Objections
On-DemandPerfecting The Customer Experience
On-DemandPositive Customer Interactions
On-DemandProfessional Sales Mindset (Pillar 1 of 4)
On-DemandProfessional Sales Mindset (Pillar 2 of 4)
On-DemandProfessional Sales Mindset (Pillar 3 of 4)
On-DemandProfessional Sales Mindset (Pillar 4 of 4)
On-DemandRemarkable Customer Service
On-DemandSales Fundamentals
On-DemandSales Toolkit: Addressing Objections
On-DemandSales Toolkit: Common Types of Objections
On-DemandSales Toolkit: Conquering the Close
On-DemandSales Toolkit: Getting to the Decisionmaker
On-DemandSales Toolkit: Identifying Prospect Needs
On-DemandSales Toolkit: Managing Your Pipeline
On-DemandSales Toolkit: Presenting to Prospects
On-DemandSales Toolkit: Selling Across Cultures
On-DemandSales Toolkit: Selling Over the Phone
On-DemandSales Toolkit: Skills for Success
On-DemandSales Toolkit: Taking Top-Notch Notes
On-DemandSales Toolkit: The Sales Funnel
On-DemandSales Toolkit: Time Management Tips
On-DemandSales Toolkit: Using DISC to Connect with Prospects
On-DemandSales Toolkit: Win with an Elevator Pitch
On-DemandSelling Solutions
On-DemandService Best Practices
On-DemandThe One Touch Rule
On-DemandThe Value of Building Relationships
On-DemandTop Down Customer Service
On-DemandUnderstanding the Sales Process
On-DemandWACTEO Internal Customer Service Series
On-Demand